Domaine Serene Winery , the award-winning Pinot Noir and Chardonnay producer
located in the famous Dundee Hills of Oregon, certainly was not exempt
from the challenges faced by wineries during the COVID-19 pandemic. With
three locations spanning their Clubhouse in the Dundee Hills to their
two Wine Lounges in Portland and Lake Oswego, the statewide shutdown
presented some unique challenges. As usual, the winery met this test
head-on and was able to pivot and even thrive during this difficult
time.
œThere is simply no doubt that times are changing, and the wine
experience is no different in that regard, says Ryan Harris, President of Domaine Serene. United States Press Release œBut one thing is a constant “ we make
amazing wines. And wine is something that has always brought people
together even in difficult periods. It has been our privilege to find
new and innovative ways to connect with consumers. Fortunate to be designated an essential business, the winery was able
to flex its team members to roles which were not only deemed critical
but could also be done safely while observing social distancing
guidelines. The team at Domaine Serene eagerly volunteered to help in
the winery on the bottling line, coordinate curbside œno-touch club
shipments pick-ups, and created a popular to-go food menu at its Lake
Oswego location. latest press release news They even helped the community by serving hundreds of
pizzas to local first responders at several Portland police precincts
and hospitals as part of their new ˜Pay it Forward' giving program,
which to date has raised over $5,000 for charity. In less than two months, the winery temporarily shifted its business
model from a destination tasting room and two very popular wine lounges
to an outbound sales model, relying on phone and email, as well as
virtual wine tastings, to stay in touch with their loyal members and
customers. Willamette Valley Wine The response was significant and the appetite for connection
strong. The winery will re-open its doors on Thursday, May 21, 2020 and is
exercising an abundance of caution to best protect its visitors and
staff. Pinot Noir Most notably, they will be requiring reservations for all
experiences for the remainder of 2020. In addition to going reservations-only, a bold move and a rarity for
tasting rooms of this size in Oregon, Domaine Serene's hours of
operation will be limited in the early phases of re-opening, initially open Thursday through Sunday, from 11 a.m.-4 p.m. Also, visitor
capacity at the 30,000-square foot Clubhouse will be reduced by
50 percent. Oregon Press Release Tables will be spaced six feet apart and group size limited. Source - https://www.newswire.com/news/domaine-serene-poised-for-rebound-after-covid-19-closure-21146468
| Company Name | Contact Person | Contact Number | Email Id | Website | Address |
|---|---|---|---|---|---|
| Domaine Serene Winery | 038644600 | hospitality@domaineserene.com | https://www.domaineserene.com/ |
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