Steve Hilton is the vice president of Yankee Group's Enterprise Research group focusing mainly on converged solutions. Hilton was previously the director of Small & Medium Business Strategies, so his expertise spans those markets as well. He manages a team of analysts who provide advice, research and strategic programs to help vendors and service providers better serve SMBs and SMEs, mid-market enterprises and large enterprises globally. His teams focus on the future impact of business transformations, ?business anywhere? and globalization. Hilton's research concentrates on helping clients make decisions regarding the use of technology or services--including applications, IT infrastructure and communications services--to improve time-to-market, cash flow, loyalty and sales channels, and to reduce churn.[CR-LF][CR-LF]Before joining Yankee Group, Hilton owned his own consultancy helping private equity funds complete due diligence and pick winning technology and telecommunications investments. Hilton has worked for Lucent Technology/Kenan Systems as a senior manager of market development for Lucent's billing and order management software products. He has also held finance roles with TDS and provided financing assistance for Aerial Communications/T-Mobile.[CR-LF][CR-LF]Hilton holds a B.A. degree in economics from the University of Chicago, and a master's of management degree in marketing from Northwestern University's Kellogg School of Management.
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