Ms. O'Brien Verified

As a senior client research analyst, Jessica O'Brien works as the primary research contact for AMR Research's retail industry clients. In support of client key initiatives, she provides research for business process and technology analysis, system selection assistance, and other strategic and tactical needs. In addition, O'Brien works closely with the research staff to manage client interactions, perform primary and secondary research, and contribute to written AMR Research publications.[CR-LF][CR-LF]Before joining AMR Research, O'Brien worked at Credit Suisse First Boston Technology Group in the Telecommunications division. In this role, she developed and maintained relationships with executives and served as a daily contact for client needs. She also researched and compiled competitive information, prepared presentation materials and created public information books. Prior to this position, O'Brien was an associate supervisor at South Shore Educational Collaborative where she provided therapeutic counseling and crisis intervention to clients. She served as a liaison to government agencies and courts, developed staff training programs and policies, and established community development and outreach programs.[CR-LF][CR-LF]O'Brien graduated magna cum laude from Boston University with a BA in biology and psychology.

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