Mr. Murphy Verified

Jim Murphy is responsible for leading the research activities regarding Information Infrastructure. In this role, he studies the products and industry trends associated with knowledge management, content management, enterprise portal technology, search and retrieval, e-learning, and collaboration. In his daily work, Jim advises leading enterprises in identifying and selecting technology that can help them accomplish business goals. He also works with software vendors in devising marketing and product strategies as they position themselves in the market. He examines technology developments, evaluates products, and tracks market trends to assess the competitive landscape.[CR-LF][CR-LF]Mr. Murphy has been with AMR Research since 1996, holding various positions in the IT, marketing, editorial, and research departments. As Director of Publications, he was responsible for building AMR?s content management strategy, which includes the design, creation, editing, publishing, and distribution of thousands of print and electronic articles a year. He was instrumental in developing and refining AMR Research?s customer portal and devising many of the knowledge management processes in use by the analyst staff today.[CR-LF][CR-LF]Prior to joining AMR Research, Mr. Murphy taught English Literature at a number of New England high schools and colleges. Jim has written and published articles on a range of topics in both the literature and information technology fields. He has spoken about knowledge management and emerging technologies at many publishing events, including Seybold Seminars and various software industry events.[CR-LF][CR-LF]Mr. Murphy holds a B.A. degree in English from The College of the Holy Cross and a M.A. degree in English Literature from Boston College.

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