Bruce Allen heads RFG's Architecture, Infrastructure, and Operations service. He is responsible for the immediate and ongoing evolution of RFG research through models that provide programmatic approaches for IT executives.[CR-LF][CR-LF]Prior to joining RFG, Mr. Allen worked for Meta Group, where he created and managed two of its primary service offerings. He covered infrastructure and operations, as well as the collaboration between IT and non-IT business executives. During his tenure at Meta Group, he wrote a book on IT infrastructure, operations, and planning entitled "Building Operations Excellence." He has also written numerous articles for the business media and industry journals. Mr. Allen has a B.S. in computer science from the University of Hartford.
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